Privacy Policy

Privacy Policy

Use of business information

When businesses apply for, or hold, services provided by us, we may acquire and process information relating to the business as well as personal data of individuals associated with the business. More information about how we use business information is available at the end of this policy.

Privacy notice – Client (the person receiving the therapy)

Who looks after your personal information?

Your personal information will be held by Calm at Work Ltd. Calm at Work and Calm at Home are the trading names of this company.

How we use your personal information?

We will use your personal information:

* to provide services, manage your relationship with us and comply with any laws or regulations we are subject to (for example keeping records of clients seen for 7 years to comply with insurance policies).

* for other purposes including improving our services, exercising our rights in relation to agreements and contracts and identifying services that may be of interest.

* To support us with the above we analyse information we know about you and how you use our services.

Who do we share your personal information with?

Your personal information will never be shared with any third party without your express consent, unless required for legal reasons, criminal proceedings or if the therapist believes your health and/or life is at risk.

Your name, treatment received and time of appointment will be passed onto your employer as required by the contractual agreement we have with them (Calm at Work only).

Where do we collect your personal information from?

We will collect personal information about you via:

* information given to us by you on our client consultation forms, online forms and conversation with the therapist.

* information given to us about you by your employer (Calm at Work only).

Do you have to give us your personal information?

* We may be required by law, or as a consequence of any contractual relationship we have, to collect certain personal information.

* Failure to provide this information may prevent or delay us fulfilling these obligations or performing services.

* As massage and other complementary therapies are contra indicated with certain medical conditions, failure to complete our client consultation form will mean we cannot treat you.

What rights do you have over your personal information?

The law gives you a number of rights in relation to your personal information including:

* the right to access the personal information we have about you.

* the right to get us to correct personal information that is wrong or incomplete.

* in certain circumstances, the right to ask us to stop using or delete your personal information.

You can find out more about these rights and how you can exercise them here.

Cookies

Edited April 2019

We use Google Analytics on our website.  For more information please see our Cookie Policy page.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide therapies at your place of work.

How you can contact us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at hello@calmatworktherapy.com

 

Privacy notice – Business

Who looks after your business information?

All business information will be held by Calm at Work Ltd. Calm at Work is the trading name of this company.

How do we use your business information?

We will use your business information:

* to provide services, manage your relationship with us and comply with any laws or regulations we are subject to (for example keeping records of where we have worked).

* for other purposes including improving our services, exercising our rights in relation to agreements and contracts and identifying services that may be of interest.

To support us with the above we analyse information we know about your business and how your business uses our services.

Who we share your business information with?

Your business information will never be shared with any third party without your express consent, unless required to do so by legal or criminal proceedings.

Where do we collect your business information from?

*The online forms filled in through our website.

*Information given to us through telephone conversations, email and postal correspondence

*Contractual agreements between your business and us.

Do you have to give us your business information?

Without it we will be unable to provide services to you.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide services to your business.

How you can contact us

If you would like to: access, correct, amend or delete any business information we have about you, register a complaint, or simply want more information contact us at hello@calmatworktherapy.com

Last updated:  April 2019

 

Calm at Work Ltd | 11351602 | Registered in England and Wales